Warranty

Unicraft stands behind the quality of its products. Unless a longer warranty period is stated on the applicable product page, eligible Unicraft products are covered by a 180-day limited warranty against defects in materials and workmanship under normal use.

1. Warranty Period

The standard warranty period is 180 calendar days from the original purchase date. A replacement product does not restart or extend the original warranty period unless required by applicable law.

2. Eligibility

This limited warranty applies to the original end-user purchaser of a genuine Unicraft product purchased from unicraft.co or an authorized Unicraft sales channel. A valid order number, receipt, or other proof of purchase is required.

3. What Is Covered

The warranty covers manufacturing defects that prevent the product from functioning as reasonably intended, including defects in materials, assembly, or workmanship that were not caused by the customer or a third party.

4. What Is Not Covered

This limited warranty does not cover:

• Normal wear and tear, aging, or cosmetic changes that do not affect normal function, including scratches, dents, discoloration, coating wear, stains, or fading.
• Damage caused by accident, impact, crushing, misuse, neglect, improper storage, excessive force, fire, liquid exposure, chemicals, extreme temperature, or other external causes.
• Damage caused by incorrect installation, use with an incompatible device or accessory, failure to follow product instructions, modification, disassembly, or unauthorized repair.
• Loss, theft, missing parts after delivery, or products with removed or altered identification markings.
• Products purchased from an unauthorized seller, counterfeit products, samples, gifts without valid proof of purchase, or items marked as final sale where exclusion is permitted by law.
• Damage to a phone, tablet, computer, payment card, personal property, data, or any third-party product used with a Unicraft product.

5. Warranty Remedy

After reviewing an eligible claim, Unicraft may, as appropriate and subject to applicable law, repair the product, replace it with the same or a functionally equivalent product, or provide a refund when repair or replacement is not reasonably available. Replacement color or finish may vary depending on availability.

6. How to Make a Claim

Email service@unicraft.co before returning any product. Please include:

• Your order number or other valid proof of purchase.
• The product name, model, and variant.
• A clear description of the issue and when it began.
• Clear photos or a short video showing the product and the reported defect.
• Your current contact information and shipping country.

Additional information may be requested when it is reasonably necessary to evaluate the claim.

7. Returns and Shipping

Do not send a product until Unicraft support provides return authorization and instructions. Our support team will confirm the return address, required packaging, and whether a prepaid label or other shipping arrangement applies. Products sent without authorization may be delayed or returned to the sender.

8. Limitations and Local Consumer Rights

This warranty is non-transferable except where applicable law provides otherwise. To the fullest extent permitted by law, Unicraft is not responsible for indirect, incidental, or consequential losses arising from use of the product. Nothing in this warranty excludes, restricts, or modifies any consumer right or statutory warranty that cannot lawfully be excluded.

9. Contact Us

For warranty questions or assistance with a claim, contact service@unicraft.co.

Last updated: July 25, 2026.